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Top services offered by virtual assistant companies

Administration

Administration

Managing emails, scheduling, managing reception, document handling and other secretarial duties 

FROM $50

Customer support services

Customer support services

Managing customer calls and emails, providing customer support. 

FROM $60

Finance administration

Finance administration

Sending invoices and data entries. 

FROM $500

Marketing support

Marketing support

Organising newsletters and emails, scheduling social media posts and executing daily marketing plans. 

FROM $150

Project management

Project management

Scheduling, following up, reporting and general project administration. 

FROM $500

Research and analytics

Research and analytics

Collating data and stats, generating monthly reports and analytics. 

FROM $340

Website support

Website support

Updating the website’s content, testing, reporting errors or bugs. 

FROM $100

Average hourly rate for Virtual Assistants in Australia

min rate $35 - $86 max rate







  • Zimpasha
    Zimpasha

    ABN: 67464361020

    Virtual Assistance

    Balmoral

  • Kively Office Assistants Online
    Kively Office Assistants Online

    ABN: 61691004452

    Virtual Assistance

    Byford

  • VA Institute of Australia
    VA Institute of Australia

    ABN: 30635160100

    Virtual Assistance

    Taree

  • Divert to Mobile
    Divert to Mobile

    ABN: 43 126 215 325

    Telephone Answering & Message Services

    Caringbah

  • Evolved Sound
    Evolved Sound

    ABN: 41 354 776 251

    Telephone Answering & Message Services

    Mulgrave

  • Cellect Mobile
    Cellect Mobile

    ABN: 32 156 088 167

    Telephone Answering & Message Services

    Hawthorn

  • Business1300
    Business1300

    ABN: 30108753751

    Telephone Answering & Message Services

    South Melbourne

  • Voigue Pty Ltd
    Voigue Pty Ltd

    ABN: 59616860407

    Telemarketing

    Melbourne

  • tele marketing
    tele marketing

    ABN: 59506234667

    Telemarketing

    Surry Hills

Virtual Assistants

Hiring a virtual assistant is a great option for your small business when you need to scale up without spending a fortune. They are especially handy when you have a sudden increase in workload or when your business is facing a crisis and needs extra resources. Finding local and affordable virtual assistants are easily done online. 

What is a virtual assistant? 

A virtual assistant works remotely on tasks that are often simple, manual, repetitive or considered non-core activities to your business. All communication is online or through emails as they are based elsewhere. You can hire virtual assistants for projects and tasks in areas like finance, admin, social media, bookkeeping, etc. 

What is the difference between virtual assistants and virtual secretaries? 

Virtual assistant is a broad term that covers virtual experts in any field. On the other hand, virtual secretaries only do secretarial duties remotely, such as managing emails, scheduling appointments and documentation. 

Which is better, hiring foreign or local virtual assistant services?

It’s better to hire local virtual assistants for tasks that require local knowledge and skills and understanding of local laws such as virtual bookkeeping, social media management, reception and customer support. You can easily find affordable local virtual assistants in Australia. 

Who should hire virtual assistants? 

Virtual assistance is a great option for busy small business owners who need to focus on core business activities instead of spending time on repetitive and laborious daily tasks. It makes more sense to outsource a $25 per hour social media posting task, so you can work on a $100 per hour task like reviewing marketing plans. 

How to hire the best virtual assistant company for your business? 

There is no qualification to be a virtual assistant. They are usually experienced in performing the required tasks from previous employment or have graduated in the specific area.

Consider these factors when finding and hiring a virtual assistant:

  • Experience 
  • Education background
  • Previous clients and industries
  • Location and time zone, if relevant 
  • References, if available
  • English proficiency
  • Cost
  • Positive personality
  • Proactive and responsive