Virtual assistance services take care of routine work in your business, like having a personal assistant. This frees up your time to work on strategies, critical tasks or simply give yourself a break. Typically, you won’t have any face-to-face interaction with your virtual assistants as they are based elsewhere, working from home or in their own offices.
What’s the difference between a virtual assistant and a contractor?
A virtual assistant work remotely on routine tasks that are often manual, which usually follow a set of procedures and rules, and without any or much decision making. This is the biggest difference between a virtual assistant and a freelancer or contractor, who are hired for guidance, ideas and expertise. For example, a virtual assistant may be tasked to upload content to a website, while a graphic designer is tasked with designing for the website.
What type of virtual assistance services can you get?
You can hire a virtual assistant for pretty much anything nowadays. Below are the common virtual assistance services:
Personal assistance: Secretarial duties such as scheduling, preparing reports and clerical work.
Finance: Sending invoices, entering data and doing basic calculations
Research & analytics: Collating data and statistics, generating monthly reports and analytics
Marketing: Organising newsletters and emails, scheduling social media posts and executing daily marketing plans
Customer service: Managing customer calls and emails, and providing customer support
Project management: Scheduling, following up, reporting and managing general project administration
Website: Updating the website’s content, testing, reporting errors or bugs
What tasks should I outsource to a virtual assistant?
As a business owner, it is more important to work on your business than in your business. You should spend more time getting your business off the ground, turning your business around, or growing your business instead of doing manual and routine tasks.
Study all your processes and daily tasks to pinpoint the bottleneck that’s taking up hours of you or your team’s time daily. If this task can be accomplished easily by someone else at a reasonable price, then it is best for your business to hire a virtual assistant. In the long run, the benefit you get from increased productivity will far outweigh the cost of getting virtual assistance.