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Paul Mackie

Director at

Member Since June 2013

Thornleigh, NSW, 2120

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Our company sources, supplies and custom-brands literally thousands of different types of promotional products and company clothing items.
We have a huge range of items catalogued, but also like to source and recommend specialty items for special, custom requirements or tricky gift ideas.
Oh - and we won't be beaten on price or quality of service! Try us for a quote.

Qualified skills

Gifts and Promotions
Balloons-Advertising & Novelty

Paul Mackie answered this question

What makes the best corporate Christmas gifts?

Even better, is if you accompany the bottle with some kind of permanent reminder.

Example: A nice wine carrier, or wine glasses, or even just a coaster set.  You don't need to go over the top with branding - just a subtle laser-etching of your company logo or message (which works nicely on leather, timber, glass and metal), then you've provided something that will still be around long after the wine has been finished, and provide a permanent reminder of who it was that did the giving!

And by the way, if specialty tea is closer to your VIP contacts than wine, you can offer that too - again delivered with a permanent reminder of who the giver was!  See the "LoyalTea" deluxe case as an example.

If you're casting for ideas, do this: Think about who your customers (or VIP contacts) are, count how many there are, and decide on a budget, or a budget range.  Then ask your friendly custom-branded premium products provider (hint! ;-) for some ideas to match this.  You might be surprised at the range of tres cool options available now.

Paul M.

Paul Mackie answered this question

Which is the best CRM software for a new company?

Hi Rachel,

I agree with all the advice provided about thinking through your requirements, etc.

However, it is easy to become paralysed by indecision and just over-think things.  You could spend weeks evaluating a range of different systems and still not be 100% happy with any of them.  On the other hand, it might be hard to justify $thousands spend on something perfectly customised, then discover you could have probably worked through the limitations of something a lot cheaper.

Sometimes it makes sense to just get going with something simple and low cost. If you find something a lot better later on, it probably wouldn't be that hard to just migrate your data out of one system (ie., export) into the new one.  If this is a consideration, then just try to avoid using your 'starting' system in unusual ways! (ie., minimise any field customisations or add-ons, etc.)

Or, if you want to spend some time evaluating features and fit-for-purpose on a number of options (many cloud offerings let you 'experiment' or provide free trials), in the mean time you might find the good old shared spreadsheet (eg., Google Drive is free) serves as a sufficient stop-gap until you're ready to commit to something tighter.  (And again, you can upload your spreadsheet customer data when you're ready to too.)

FWIW, our business uses PipelineDeals, which is great for a small business managing customer relationships and tracking individual sales or project opportunities.  It isn't necessarily going to be the best offering for you of course. But it's worked well for us so far and is inexpensive, so I don't mind adding it to the mix of mentions.

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Paul Mackie answered this question

What makes the best corporate Christmas gifts?

Even better, is if you accompany the bottle with some kind of permanent reminder.

Example: A nice wine carrier, or wine glasses, or even just a coaster set.  You don't need to go over the top with branding - just a subtle laser-etching of your company logo or message (which works nicely on leather, timber, glass and metal), then you've provided something that will still be around long after the wine has been finished, and provide a permanent reminder of who it was that did the giving!

And by the way, if specialty tea is closer to your VIP contacts than wine, you can offer that too - again delivered with a permanent reminder of who the giver was!  See the "LoyalTea" deluxe case as an example.

If you're casting for ideas, do this: Think about who your customers (or VIP contacts) are, count how many there are, and decide on a budget, or a budget range.  Then ask your friendly custom-branded premium products provider (hint! ;-) for some ideas to match this.  You might be surprised at the range of tres cool options available now.

Paul M.

Paul Mackie answered this question

Which is the best CRM software for a new company?

Hi Rachel,

I agree with all the advice provided about thinking through your requirements, etc.

However, it is easy to become paralysed by indecision and just over-think things.  You could spend weeks evaluating a range of different systems and still not be 100% happy with any of them.  On the other hand, it might be hard to justify $thousands spend on something perfectly customised, then discover you could have probably worked through the limitations of something a lot cheaper.

Sometimes it makes sense to just get going with something simple and low cost. If you find something a lot better later on, it probably wouldn't be that hard to just migrate your data out of one system (ie., export) into the new one.  If this is a consideration, then just try to avoid using your 'starting' system in unusual ways! (ie., minimise any field customisations or add-ons, etc.)

Or, if you want to spend some time evaluating features and fit-for-purpose on a number of options (many cloud offerings let you 'experiment' or provide free trials), in the mean time you might find the good old shared spreadsheet (eg., Google Drive is free) serves as a sufficient stop-gap until you're ready to commit to something tighter.  (And again, you can upload your spreadsheet customer data when you're ready to too.)

FWIW, our business uses PipelineDeals, which is great for a small business managing customer relationships and tracking individual sales or project opportunities.  It isn't necessarily going to be the best offering for you of course. But it's worked well for us so far and is inexpensive, so I don't mind adding it to the mix of mentions.

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