Richard Forrest profile image

Richard Forrest
Top 10% Sales and marketing

Managing Director at Forrest Marketing Group

Member Since August 2014

Manly Vale, NSW, 2093



In my previous life I worked as a Forensic Scientist in Scotland. I quickly realised there wasn't enough fun or sun in either the country or the industry so headed off as a backpacker to find myself. I ended up in Sydney funding my trip by working as a telemarketer and so began a long career in sales. I founded Forrest Marketing Group in 2006 to deliver professional corporate telemarketing and outbound sales and to surround myself with a group of people who love talking as much as I do.


Top 10%
Sales and marketing
Top 20%
Customer acquisition
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Sales and marketing

Telemarketing for Sales Success

We are often asked how many telemarketing calls our call centre agents make in a day/week/month. Here's the answer! Let's talk about the magic formula behind making a telemarketing success. Is there...

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Sales and marketing

Are you throwing the baby out with the bathwater? The value of early engagement in B2B marketing

Are you throwing the baby out with the bathwater? The value of early engagement in B2B marketing I’m a fan of digital marketing, online content creation and SEO. I really am. They’re effective str...

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Sales and marketing

R-E-S-P-E-C-T Successful B2B Selling

We've all heard the song Aretha Franklin released back in 1967. "Respect" was written and recorded by Otis Redding two years earlier, but Franklin added her unique twist. R-E-S-P-E-C-T she sang, ...

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Sales and marketing

Approaching Gatekeepers in B2B Selling: What Not To Do

When I saw the headline "How to handle gatekeepers and reach decision-makers" -- I was interested.OK, I admit it. I was excited! Yes, I thought, here’s an online article I can share with my busi...

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Sales and marketing

Singing to Your Customers – A Tale of Relationship Success

Once upon a time, in a prosperous kingdom far, far away, the local monarch’s beautiful daughter, Princess Kylie, was bored with all the marriage proposal letters she received each day from potential...

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Offline and direct marketing

Business to Business Selling - It's Personal

Sales managers sometimes ask me why their latest business-to-business (B2B) campaign failed. “I was sure it’d be a success,” one said to me. “We had everything in place. A great product. A tr...

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Networking: How to Have a Conversation with Anyone

We often hear that networking is essential to business success. Yet to be honest, few of us are good at it. We either avoid it altogether, or when we enter a face-to-face networking situation, we fai...

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Sales and marketing

Cold Calling is Alive and Kicking

In 1897, newspapers reported the death of the great American writer Mark Twain. Twain responded by telling journalist Shelley Fisher Fishkin that “the report is greatly exaggerated.” In recent ye...

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Sales and marketing

How To Build Rapport On The Phone – 10 Key Steps To Success

At a recent sales conference, I took notes as the keynote speaker argued that our words account for only 7% of our communication effectiveness. Tonality accounts for 38% and body language 55%.  The...

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