Shaun Goethals profile image

Shaun Goethals
Top 10% IT Support

Director / Principal Consultant at

Member Since September 2013

Melbourne, VIC, 3000

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67 FOLLOWERS

My personal life is at the opposite end to the working life. I have a small property North of Melbourne with lots of animals a few kids and wife, I have been working in IT for over 15 years and in 2013 started IT System Solutions. My focus with IT is to support small to medium sized businesses who need reliable IT support and flexible solutions. We especially enjoy working with start-ups in helping them navigate the technology they need.

Reputation

Top 10%
Server, Networking and Security

The Main Differences Between All Computer Malware

In today's digital and technologically advanced world, cyber security is one of the most important aspects you simply cannot neglect both for personal and especially business uses. For that reason, you need to clearly know what a computer virus, a computer worm, a Trojan horse virus and a blended threat are and how best avoid them. Find out more by reading this article where we break them down s...

Shaun Goethals answered this question

Cassidy Poon
Cassidy Poon, Head of Digital & Social Media at LogicalTech Group

Server, Networking and Security

How do you identify and prevent dastardly digital downloads?

Use something like our http://www.itsystemsol.com.au/index.php/msp/endpoint-security which will prevent problems happening at all levels, virus, firewall and application control.

IT Support

Are you backing up your data and do your have a Disastor Recovery Plan and what is it?

Backup and Disaster Recovery, Every business no matter what the size should at least invest in some sort of technology to back up their business critical data. Backup services are provided in many different ways even through the cloud, or built into most operating systems now days.  However it is the disaster recovery (DR) plan that makes the backup solution that you use extremely important a...

Shaun Goethals answered this question

Does your organisation have a Facebook posting policy?

Hi Steven,

Found a few quick resources that could be a start.

http://socialmediatoday.com/ralphpaglia/141903/social-media-employee-policy-examples-over-100-companies-and-organizations

This is an example blogging policy from same site above.

http://humanresources.about.com/od/policysamplesb/a/blogging_policy.htm

See how you go.

I have a bit of experience in this area as I worked in education and it was a requirement to have both student and staff protected and the school protected from their activities.  So as an example one policy would ensure that all staff Facebook profiles met a minimum security level so that students would not be able to access personal details etc.

Depending on the size of the organisation you are helping there are also products that provide these solutions, but mostly aimed at the small to medium enterprise.

Information Technology

Options to reduce support costs on Desktops by knowing how to use your operating system

This article talks about two options you get within Windows 8 and the new release update Windows 8.1, which give you a feature that can save money and time when dealing with computer problems. I find providing business owners with this knowledge ensures they can make a decision which in time can save money in support costs.  These features are best used when the computer is setup the right way, b...

Shaun Goethals answered this question

John Belchamber
John Belchamber, Owner & Senior Consultant at Invoke Results

Entrepreneurship

How many Brisbane based businesses are there on SavvySME?

Not in Brisbane, but think this is a great question that should be posted around to get people together from other states too.

IT Support

What is a managed service provider and how do they do IT support remotely?

I get asked many questions regarding IT and one of them is what is Managed Services and how do you do it. Short brief summary of what is Managed Services? Managed Services is a delivery model for small to medium businesses (SMB) and small to medium enterprises (SME) and it is redefines how IT Services are consumed. The typical scenario for Managed Services is that you the customer are able to h...

Server, Networking and Security

The Main Differences Between All Computer Malware

In today's digital and technologically advanced world, cyber security is one of the most important aspects you simply cannot neglect both for personal and especially business uses. For that reason, you need to clearly know what a computer virus, a computer worm, a Trojan horse virus and a blended threat are and how best avoid them. Find out more by reading this article where we break them down s...

IT Support

Are you backing up your data and do your have a Disastor Recovery Plan and what is it?

Backup and Disaster Recovery, Every business no matter what the size should at least invest in some sort of technology to back up their business critical data. Backup services are provided in many different ways even through the cloud, or built into most operating systems now days.  However it is the disaster recovery (DR) plan that makes the backup solution that you use extremely important a...

Information Technology

Options to reduce support costs on Desktops by knowing how to use your operating system

This article talks about two options you get within Windows 8 and the new release update Windows 8.1, which give you a feature that can save money and time when dealing with computer problems. I find providing business owners with this knowledge ensures they can make a decision which in time can save money in support costs.  These features are best used when the computer is setup the right way, b...

IT Support

What is a managed service provider and how do they do IT support remotely?

I get asked many questions regarding IT and one of them is what is Managed Services and how do you do it. Short brief summary of what is Managed Services? Managed Services is a delivery model for small to medium businesses (SMB) and small to medium enterprises (SME) and it is redefines how IT Services are consumed. The typical scenario for Managed Services is that you the customer are able to h...

Shaun Goethals answered this question

Cassidy Poon
Cassidy Poon, Head of Digital & Social Media at LogicalTech Group

Server, Networking and Security

How do you identify and prevent dastardly digital downloads?

Use something like our http://www.itsystemsol.com.au/index.php/msp/endpoint-security which will prevent problems happening at all levels, virus, firewall and application control.

Shaun Goethals answered this question

Does your organisation have a Facebook posting policy?

Hi Steven,

Found a few quick resources that could be a start.

http://socialmediatoday.com/ralphpaglia/141903/social-media-employee-policy-examples-over-100-companies-and-organizations

This is an example blogging policy from same site above.

http://humanresources.about.com/od/policysamplesb/a/blogging_policy.htm

See how you go.

I have a bit of experience in this area as I worked in education and it was a requirement to have both student and staff protected and the school protected from their activities.  So as an example one policy would ensure that all staff Facebook profiles met a minimum security level so that students would not be able to access personal details etc.

Depending on the size of the organisation you are helping there are also products that provide these solutions, but mostly aimed at the small to medium enterprise.

Shaun Goethals answered this question

John Belchamber
John Belchamber, Owner & Senior Consultant at Invoke Results

Entrepreneurship

How many Brisbane based businesses are there on SavvySME?

Not in Brisbane, but think this is a great question that should be posted around to get people together from other states too.

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