Michaela Clark profile image

Michaela Clark

Virtual Assistant at mi virtual pa

Member Since March 2013

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10 FOLLOWERS

We are passionate about helping SMEs work smarter, not harder by giving them their most desired thing - time. Our team can assist with your all your administration needs as well as help you to grow your online community through social media, search marketing, blogging, email marketing and all that other fun stuff. We have a unhealthy passion for mobile and web apps, and everything cloud related to help make the most of working virtually. We can't clone you but we are the next best thing!

Qualified skills

Administrative Assistance
Secretarial Support
Virtual Assistance
Cloud Computing

Do you need a 'cloud' makeover?

As a virtual assistant I could not operate without the cloud. However at a recent local networking function I was surprised to learn just how many business owners seem to be operating as it was five years ago. Cloud computing is undoubtedly changing the way small businesses operate by increasing productivity, reducing operating costs and allowing any size business to compete on a much bigger sca...

Michaela Clark answered this question

Can anyone recommend a good cloud based customer support app?

Hi David

I find that Zen Desk is one of the best, just due to the amount of features it has on offer and ease of use.   I love that you can record phone calls with customers and save the recording against the support ticket.  Plus it has a lot third party applications, especially useful for CRM programs. 

Would love to know how you go with whatever program you choose. 

Happy supporting!

 

Cloud Computing

Do you need a 'cloud' makeover?

As a virtual assistant I could not operate without the cloud. However at a recent local networking function I was surprised to learn just how many business owners seem to be operating as it was five years ago. Cloud computing is undoubtedly changing the way small businesses operate by increasing productivity, reducing operating costs and allowing any size business to compete on a much bigger sca...

Michaela Clark answered this question

Can anyone recommend a good cloud based customer support app?

Hi David

I find that Zen Desk is one of the best, just due to the amount of features it has on offer and ease of use.   I love that you can record phone calls with customers and save the recording against the support ticket.  Plus it has a lot third party applications, especially useful for CRM programs. 

Would love to know how you go with whatever program you choose. 

Happy supporting!

 

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