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Gill Walker

Owner Director, Principal CRM Business Consultant at Opsis

Member Since January 2013

Sydney, NSW, 2001

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44 FOLLOWERS

From developing a basic system from scratch when running a Support Desk in the United States in 1991, I understood the importance of Customer Relationship Management, the benefits that it will bring to a business and using technology to support the CRM strategies..

I am a subject matter expert in Microsoft Dynamics CRM. I have worked with all versions of the product, and my skill set includes strategy, scoping, solution design, installation, implementation, support and user training.

Qualified skills

Business consulting
Gill Walker
Gill Walker, Owner Director, Principal CRM Business Consultant at Opsis

Asked this question - Virtual assistance

Have You Ever Used A Virtual Assistant For Telemarketing ?

Hi, I have had a couple of bad experiences with telemarketers and I was wondering whether a...

Gill Walker
Gill Walker, Owner Director, Principal CRM Business Consultant at Opsis

Asked this question - Sales and marketing

What are the differences in the way men and women do business?

What are the differences between the way men and women do business? Does it affect how we sell to...

Hardware and software

Every cloud has a silver lining - what is cloud and how does it benefit my business?

  Cloud is everywhere today.  And some of you are probably wondering “What is Cloud?” – “Is Cloud for me?” “Should I be using Cloud?” Whether you are a small business or a larger bus...

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Managing employees

Avoiding being the meat in the sandwich between time-paid people and value paying clients

We live in interesting times.  Clients want to ensure that they are receiving value for their hard earned money.  People who deliver services usually in the form of time based expertise want to be p...

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IT support and consulting

How to understand the real cost of a software project

Many people are disappointed, upset or downright distraught when a software project costs more than they had anticipated, or been led to believe.  Occasionally, rather than being the saviour of the b...

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Gill Walker
Gill Walker, Owner Director, Principal CRM Business Consultant at Opsis

Asked this question - Virtual assistance

Have You Ever Used A Virtual Assistant For Telemarketing ?

Hi, I have had a couple of bad experiences with telemarketers and I was wondering whether a...

Gill Walker
Gill Walker, Owner Director, Principal CRM Business Consultant at Opsis

Asked this question - Sales and marketing

What are the differences in the way men and women do business?

What are the differences between the way men and women do business? Does it affect how we sell to...

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