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Gill Walker

Owner Director, Principal CRM Business Consultant at Opsis

Member Since January 2013

Sydney, NSW, 2001

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42 FOLLOWERS

From developing a basic system from scratch when running a Support Desk in the United States in 1991, I understood the importance of Customer Relationship Management, the benefits that it will bring to a business and using technology to support the CRM strategies..

I am a subject matter expert in Microsoft Dynamics CRM. I have worked with all versions of the product, and my skill set includes strategy, scoping, solution design, installation, implementation, support and user training.

Qualified skills

Business consulting

Gill Walker answered a question

Jef Lippiatt
Jef Lippiatt, Owner at Startup Chucktown

Asked this question - Assembling mentors, advisors and board members

Have you worked with a mentor?

If you have worked with a mentor, great! But I want details. Was working with a mentor a successful...

Gill Walker answered a question

Fleur Leong

Asked this question - Market research

Which business are you REALLY in?

This was in Darren Hardy's blog,...

Gill Walker answered a question

Mike Rees

Asked this question - Copywriting, content writing and blogging

What exactly is a content management system?

What is a content management system? Is this something that I would need to manage myself or do I...

Hardware and software

Every cloud has a silver lining - what is cloud and how does it benefit my business?

  Cloud is everywhere today.  And some of you are probably wondering “What is Cloud?” – “Is Cloud for me?” “Should I be using Cloud?” Whether you are a small business or a larger bus...

Read more

Gill Walker answered a question

Rachel Smith

Asked this question - Hardware and software

Which is the best CRM software for a new company?

Hi everyone, I hope some of you can share your wisdom on the bottomless pit of info that is CRM....

Managing employees

Avoiding being the meat in the sandwich between time-paid people and value paying clients

We live in interesting times.  Clients want to ensure that they are receiving value for their hard earned money.  People who deliver services usually in the form of time based expertise want to be p...

Read more
Gill Walker
Gill Walker, Owner Director, Principal CRM Business Consultant at Opsis

Asked this question - Virtual assistance

Have you used a virtual assistant for telemarketing?

Hi, I have had a couple of bad experiences with telemarketers and I was wondering whether a...

Gill Walker answered a question

Nick Chernih
Nick Chernih, Founder at LinkBuildSEO

Asked this question - Virtual assistance

How Much Does An Australian Virtual Assistant (VA) Cost?

I used a lot of overseas Virtual Assistants for my blog commenting and social bookmark submission...

IT support and consulting

How to understand the real cost of a software project

Many people are disappointed, upset or downright distraught when a software project costs more than they had anticipated, or been led to believe.  Occasionally, rather than being the saviour of the b...

Read more
Hardware and software

Every cloud has a silver lining - what is cloud and how does it benefit my business?

  Cloud is everywhere today.  And some of you are probably wondering “What is Cloud?” – “Is Cloud for me?” “Should I be using Cloud?” Whether you are a small business or a larger bus...

Read more
Managing employees

Avoiding being the meat in the sandwich between time-paid people and value paying clients

We live in interesting times.  Clients want to ensure that they are receiving value for their hard earned money.  People who deliver services usually in the form of time based expertise want to be p...

Read more
IT support and consulting

How to understand the real cost of a software project

Many people are disappointed, upset or downright distraught when a software project costs more than they had anticipated, or been led to believe.  Occasionally, rather than being the saviour of the b...

Read more

Gill Walker answered a question

Jef Lippiatt
Jef Lippiatt, Owner at Startup Chucktown

Asked this question - Assembling mentors, advisors and board members

Have you worked with a mentor?

If you have worked with a mentor, great! But I want details. Was working with a mentor a successful...

Gill Walker answered a question

Fleur Leong

Asked this question - Market research

Which business are you REALLY in?

This was in Darren Hardy's blog,...

Gill Walker answered a question

Mike Rees

Asked this question - Copywriting, content writing and blogging

What exactly is a content management system?

What is a content management system? Is this something that I would need to manage myself or do I...

Gill Walker answered a question

Rachel Smith

Asked this question - Hardware and software

Which is the best CRM software for a new company?

Hi everyone, I hope some of you can share your wisdom on the bottomless pit of info that is CRM....

Gill Walker
Gill Walker, Owner Director, Principal CRM Business Consultant at Opsis

Asked this question - Virtual assistance

Have you used a virtual assistant for telemarketing?

Hi, I have had a couple of bad experiences with telemarketers and I was wondering whether a...

Gill Walker answered a question

Nick Chernih
Nick Chernih, Founder at LinkBuildSEO

Asked this question - Virtual assistance

How Much Does An Australian Virtual Assistant (VA) Cost?

I used a lot of overseas Virtual Assistants for my blog commenting and social bookmark submission...

Gill Walker
Gill Walker, Owner Director, Principal CRM Business Consultant at Opsis

Asked this question - Sales and marketing

What are the differences in the way men and women do business?

What are the differences between the way men and women do business? Does it affect how we sell to...

Gill Walker answered a question

Roland Hanekroot

Asked this question - IT support and consulting

Do you know a good expert for CRM/Workflow/Practice Management?

One of the things I struggle with as a business coach supporting my clients is how to advise them...

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