Cricks Mt Gravatt,your Alfa Romeo,Fiat,Fiat Professional,Chrysler,Jeep,Dodge,Ram & Skoda Dealer in Mt Gravatt,Brisbane. The Crick Auto Group was founded in 1995 and today comprises 12 dealerships representing 27 new car brands.Our dealerships are located in Tweed Heads, Rockhampton, South Brisbane and 8 sites on the Sunshine Coast in Queensland.
Worst experience ever. Found a upper&lower oil sump leaking a month after warranty period and I personally suspect that they've been neglecting and waiting until my warranty finishes so they can charge me as otherwise it must have been broaken within that one month (what a coincidence). Asked for a goodwill warranty yet had to pay $280 - I've been paying 2~3times more than my local michanic for 3 years for nothing. They said it will take 3 days yet called me after 3PM on 2nd day telling me come and pick it up. I said I couldn't come that day and they said "Hey I need your loan car". Disgusting experience I would say.
With having dealt with clientele in a professional sales manner due to prior work at a dealership myself, I was expecting a high standard of assistance at Cricks Mt Gravatt however, this was not the case. Due to having one-on-one conversations with the dealer manager, I found his attitude to be sexist as well as having a rude and arrogant manner. I will never recommend Cricks Mt Gravatt to anyone for future service. If I could give this company 0 stars then I would.
Overly pushy staff and poor service.. dont seem to take pride in their work nor in what they are selling.. I have brought many vehicles over the years and would recommend to avoid the Cricks group as much as possible.. I would rather build a car from scratch then deal with this dealership again.. Anyone lookinf for a new car I would highly recommend looking anywhere but Cricks
Andrew in the skoda team is awesome, very knowledgeable and goes the extra mile always. The service is top rate long after your purchase. Definitely the best dealer aftersales experience I have ever experienced. The cars are great too.
Everyone was very helpful and made the process easy and enjoyable, couldn’t have been a better experince.